Invite your team

Invite teammates from Team. Each person is an owner or an admin.

• Admins can create certificates, send certificates and manage recipients.
• Owners can do the issuer work and manage ownership. Owners and admins can access supported billing actions; additional checks apply to sensitive changes.

Seats depend on your plan: Free 1, Organization 5, Institution 25, Enterprise unlimited, and a verified Campus society gets 3. Credit packs do not automatically increase the team seat limit, and a paid plan whose renewal date has passed drops to one seat until it is renewed.

Team membership is separate from receiving certificates

A recipient needs no staff seat merely to receive or keep an award. Invite someone to Team only when they need to work inside the issuer's workspace. A certificate type such as Organizer is not a team permission and does not automatically grant access.

Invite and verify access

1. Open Team in the correct organization and check the used and available seats.
2. Invite the intended email address and choose the appropriate role. Prefer the person's individual account so actions remain attributable.
3. Ask them to accept the invitation with the intended sign-in.
4. Confirm they appear in the team and can open the correct workspace.
5. Review access periodically and remove people who no longer act for the issuer.

Owner versus admin

Owners and admins can perform ordinary issuer work, including preparing sets and managing recipients. Ownership controls remain reserved for owners, and actions may have additional checks. Do not promise a teammate that their role can perform an action solely because they can see the page; use the actual permission message and ask an owner when needed.

Troubleshoot an invitation

• Seat limit reached: remove an unnecessary membership or arrange the appropriate plan. Certificate credits do not automatically add seats.
• Wrong account: sign in with the invited address or have the invitation corrected.
• Organization not visible: confirm the invitation was accepted and the correct workspace is selected.
• Cannot change ownership: an existing owner must perform the owner-only action.
• Last owner cannot leave: arrange another owner before removing the final one.

For student committees, follow the full handover checklist. Before account deletion, resolve any sole-owner blocker in account settings.