How organization review works

Because a certificate's value depends on who issued it, organizational access requires the applicable approval or verification process before that identity can issue. Standard organization applications are reviewed; student societies have a separate Campus confirmation route.

What we look at

• That the organization exists, from its legal name, website and registration details.
• That you're authorized to issue on its behalf. You confirm this during setup.
• That the contact details are real and reachable.

While you wait you can work in NyvarraStudio and set up the set itself: its details, design and certificate types. People, imports, sending, team and billing stay locked until approval. Check progress any time on Application status.

Verifying your organization's domain is optional and separate from approval. It adds "Organization domain verified" to your certificates. See Verify your organization's domain.

Before submitting

1. Use the organization's correct name and legal details. If you represent a department, chapter or society, describe that relationship accurately instead of presenting it as the whole institution.
2. Provide a reachable contact address and the requested supporting information. Include a website or registration details where applicable; follow the form's required fields rather than inventing missing identifiers.
3. Read and confirm your authority to act for the organization. Submit, then track the application on Application status.
4. If clarification is requested, answer in the existing application or support conversation so the reviewer can follow the evidence.

Why similar names receive extra attention

An application can resemble an institution or an issuer already in the directory. The review needs to distinguish the official account, a group that is part of that institution, and an unrelated organization with a similar name. A matching name alone is not proof of authorization.

What approval changes

Approval allows the organization's issuer identity to be used within the available plan and permissions. It is separate from optional domain verification, a paid plan, and the academic or professional accreditation of a course. Paying for certificates does not replace identity review.

What to do while waiting

While an organization application is pending, the workspace opens NyvarraStudio, your sets' Overview, Design, Certificate types and rules, and Settings pages, plus Support, Notifications and your own account settings. People, imports, connected sources, Send, Issued certificates, Attendance, Feedback, Team and Billing show an "unlocks once approved" page instead. Prepare the wording, artwork and certificate types now, and keep your recipient list in a spreadsheet until the People tab opens.

A personal issuer is not in review mode, so a set started under your own name can be used straight away. If you intend to move it to the organization later, keep it unissued: see Move certificates to your organization.

If status appears unchanged, check the application page before resubmitting. For a question, include the organization name and application reference in support. Do not send passwords, sign-in codes or unrelated personal documents.