The name on my certificate is wrong

Only the organization that issued a certificate can change it. You can ask them directly from your Passport.

1. Open the certificate in your Passport.
2. Choose Correction, and explain what should change.
3. The organizer reviews your request. If they agree, you receive a corrected certificate, and the old one points to the new one.

Send a precise correction request

1. Open the affected certificate in your Passport and choose its correction action.
2. State the exact current text and the exact replacement, including spelling, spacing and capitalization.
3. Explain whether only the name is wrong or whether the email, registration number or another detail also needs correction.
4. Keep replies in the request conversation and provide only evidence the issuer needs to distinguish a typo from an identity change.
5. After approval, inspect the replacement and use its current verification link. Check the old result to confirm it points to the correction.

What you can change yourself

Editing your Passport display name changes your profile, not the issuer's signed certificate. Editing a downloaded PDF also does not correct the verification record and can cause an exact-file check to stop matching. The issuer must approve and issue a correction to the award itself.

If the request is delayed or declined

Read the issuer's reply and answer any missing-information question. A substantial name or email change can require additional checking. If the conversation becomes stuck, use the available support or escalation path with the certificate serial and existing request reference, rather than opening many duplicate requests.

A corrected certificate is a new version with a link to the old record. Previously downloaded or printed copies cannot update themselves; replace the copy you use for applications.