Skip to main content

How plans, allowances and credits fit together

Plans include a yearly allowance. Credits cover anything beyond it, or replace a plan.

You pay for the certificates you send. There are two ways to pay, and they combine.

  • Plans include a yearly allowance: Free 35, Organization 3,000 (₨59,000 a year), Institution 10,000 (₨279,000 a year). The allowance starts again each year on your plan's anniversary.
  • Credits are one-off packs: 250 for ₨2,990, 1,000 for ₨8,990, 5,000 for ₨39,900. Each pack lasts 12 months.

When you send, your plan's allowance is used first, then credits, soonest-expiring first.

See every option side by side on Pricing.

Billing frequency is not the allowance period

Monthly and yearly describe when you pay. The certificate allowance is measured across a plan year, not automatically replenished in full every month. Your Billing page shows the active period, used allowance, available balance and credit packs for the selected issuer.

A new monthly plan initially opens 25% of its yearly allowance: 750 certificates on Organization or 2,500 on Institution. The rest of that year's allowance opens after the second payment. Yearly billing opens the full yearly allowance from the start. This matters if your first event is larger than the amount initially available.

When a paid plan's renewal date passes

A paid plan whose renewal date has passed counts as lapsed straight away. Its included allowance drops to zero for new sends and the team falls to one seat. Credits you bought keep working until they expire, and certificates already issued are untouched. Renew from Billing to restore the plan's allowance and seats.

Active sets and platform pauses

Free allows 2 active sets at a time and Campus 10. Organization, Institution and Enterprise have no limit, and holding unexpired credits lifts the limit on any plan. Archive a finished set to free a slot. Free and Campus certificates can also be paused for everyone for a while if the platform's free capacity is under review; the message says so, and credits still work.

Calculate what an event needs

Count certificates, not just people. If 100 people receive attendance certificates and 10 of them also receive speaker certificates, the intended output is 110 certificates. Include intentional reissues and other awards in the estimate. Compare that total with the currently available balance rather than the plan's headline yearly number.

Capacity and features are different

A credit pack adds issuance capacity. A plan can also control team seats, active sets, NyvarraStudio designs, connected imports, attendance tools, Seal and historical imports. Having enough credits does not necessarily unlock a feature, and having a feature does not mean you have enough remaining certificates to use it for a large send.

Use your account's quote

The amounts above describe the configured PKR pricing. Your available market, currency, interval, existing contract and account-specific adjustments can affect the checkout shown to you. Check the order total and interval before paying. Pricing explains the standard options; Billing shows what applies to your issuer.

Approval of the issuing organization remains separate from payment. A purchase is not identity approval, accreditation or a guarantee that another institution recognizes your certificate.

Still stuck? A person will help.

Contact us