Fix or withdraw a whole send at once
Wrong date on 200 certificates? Fix the program or list, then reissue them together. Or withdraw them with one reason.
Reissue with corrected details
- Fix the source first: edit the program's title or description, publish a corrected design, or re-import the list with the right names and dates.
- Open Sends and choose Correct or withdraw this send on the send, or open the program's Credentials tab and select certificates.
- Press Reissue with corrected details. Nyvarra shows how many would change and a before and after for a few of them; certificates that already match are skipped.
- Choose whether to email recipients their corrected certificate, type the count, and start.
Each changed certificate gets a new signed replacement. Its old serial shows Replaced and links to the new one, exactly like a single correction. Each replacement counts as a certificate from your allowance.
Withdraw many
Select certificates and press Withdraw. Give a reason: it's shown to anyone who checks one. You can choose not to email recipients.
Both run on Nyvarra's servers with a live log, like a send. You can close the tab. Certificates brought in from another system are corrected one at a time.
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