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Fix or withdraw a whole send at once

Wrong date on 200 certificates? Fix the program or list, then reissue them together. Or withdraw them with one reason.

Reissue with corrected details

  1. Fix the source first: edit the program's title or description, publish a corrected design, or re-import the list with the right names and dates.
  2. Open Sends and choose Correct or withdraw this send on the send, or open the program's Credentials tab and select certificates.
  3. Press Reissue with corrected details. Nyvarra shows how many would change and a before and after for a few of them; certificates that already match are skipped.
  4. Choose whether to email recipients their corrected certificate, type the count, and start.

Each changed certificate gets a new signed replacement. Its old serial shows Replaced and links to the new one, exactly like a single correction. Each replacement counts as a certificate from your allowance.

Withdraw many

Select certificates and press Withdraw. Give a reason: it's shown to anyone who checks one. You can choose not to email recipients.

Both run on Nyvarra's servers with a live log, like a send. You can close the tab. Certificates brought in from another system are corrected one at a time.

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