Check who received their certificate, and resend
Delivery logs show every email, what bounced, and let you resend in one click.
Open Emails to see each certificate email: delivered, bounced or still sending.
- Find the recipient by name or email.
- If the email bounced, check the address for a typo and correct it.
- Resend. The certificate itself doesn't change; only the email goes out again.
If a recipient can't find the email, ask them to check spam and promotions folders, and to search for Nyvarra.
Still stuck? A person will help.
Contact us