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Check who received their certificate, and resend

Delivery logs show every email, what bounced, and let you resend in one click.

Open Emails to see each certificate email: delivered, bounced or still sending.

  1. Find the recipient by name or email.
  2. If the email bounced, check the address for a typo and correct it.
  3. Resend. The certificate itself doesn't change; only the email goes out again.

If a recipient can't find the email, ask them to check spam and promotions folders, and to search for Nyvarra.

Still stuck? A person will help.

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